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Town Resources

Water Division
Contact TypeContact Information
Operations Coordinator
Primary Treatment Operator
Primary Distribtion Operator
230 Middle Street
Plant: 129 Bay Road
Hadley, Ma 01035
Alternate Phone:
After Hours Emergency:
Office Hours:
Mon - Fri, 7:30 - 3:30
Additional Links:
Link to PageLink to PageLink to Page
Division Overview

The Hadley DPW Water Division is responsible for the operation and maintenance of the Town's 4 Wells, the Callahan Ultrafiltration Plant, the Mt. Warner pump station, approximately 66.8 miles of water mains, over 550 fire hydrants and @ 2245 service connections and meters.

The Water Divisions specific functions include:
  • Ensuring that the water provided meets all federal, state and local regulations for safe drinking water;
  • Maintaining and repairing all facilities required to supply water to the residents and businesses of Hadley;
  • Upgrade to a radio read meter system. Replace water meters on a 15 year cycle;
  • Responding to citizen inquiries and complaints relative to water quality, pressure, leaks and water bills;
  • Conducting quarterly meter readings of the Town’s water customers;
  • Repairing leaks in water mains and water services in a timely manner to avoid the waste of water;
  • Conducting an annual water distribution system flushing program;
  • Maintaining fire hydrants to ensure that the domestic and fire protection needs of Hadley are met;
  • Coordinate and oversee the Town’s Cross Connection Control Program.  For more information click here.

Town of Hadley, 100 Middle Street, Hadley, MA 01035